Terms of Service* I agree to the Terms of Service
New Account Dealer Information
At TKI, we strive to produce the best products on the market, and to do that, we require the most from our supporting dealers. Your commitment to our brand will not only bring value to the products we build and sell, but it will allow us to build a relationship that can continue to grow our profitability together. Input, criticism, and support is valued in both directions, and we hope to build a long-lasting relationship that is exciting and valuable for years to come. To speed up the dealer acquisition process, please make sure all forms are completed to the best of your ability, and that all relative documents are attached from the list below.
What is Needed:
● Current Year Reseller Application and/or ST-101 Form
● Current Business License and State Resale Tax License
● Picture of Store Front and Retail Space (If Online Complete Online Store Details.)
● Completed and Signed MAP Agreement
● Initial Stocking Order (Account will not be setup without a qualifying initial order.)
Annual Sales & Opening Order:
TKI reserves the right to discontinue any relationship and/or sales to any dealer who does not meet our guidelines and qualifications. In order to maintain a strong dealer relationship TKI has established minimum annual sales/qualifying order requirement during the 12-month period (July 1 – June 30). The requirement will be $5,000/$3,500 for Premier Dealers, $3,500/$1,500 for Partner Dealers, & $1,500/$0 for Charter Dealers of TKI products. As an interested and invested dealer, TKI requires a qualifying opening order at the time of account set up. TKI will review sales volume annually in June and discuss dealer status as necessary.
Freight Policy:
TKI will prepay freight and invoice the dealer for freight upon shipment, with the corresponding order. Any additional fees and/or charges will be discussed before freight leaves our facility. Domestic orders over $1,000 receive free ground shipping within the continental US for Premier Level Dealers. Expedited freight is available to our customers at shipping carrier’s quoted fee. If preferred, we can also use dealer's Fedex, UPS or DHL shipping account if preferred and provided.
Return Policy:
We believe in our products and have a great track record for quality and innovation. We however understand, occasionally there will be a need for a return or exchange. All product returns must be pre-authorized by TKI management. A confirmed return authorization email must be included in the inside of the box. All returns must come back to us in new, unopened packaging, with all contents unused. New, unopened items may be returned for credit or exchange. The credit will not be applied to the account or offsetting order until the returned item has been received, inspected and approved for restock. We may charge up to a 20% restocking fee if items being returned are not in like new condition.
Warranty Policy:
Warranty items must be confirmed before returning. Products returned for warranty will be received and inspected before any credit can be issued. All credits applied to accounts will be deducted from the annual order total. An offsetting order to maintain annual sales goals is recommended. All warranty return products must be returned within 30 days of RMA.
Drop Ship Policy:
TKI prefers to ship our products to the dealer, as that keeps the dealer and customer relationship close. We can however drop ship items if needed. Drop ship items may be billed an additional drop ship fee and are subject to change at any time.
Back-ordered Product & Pre-Season Orders:
Any product that is temporarily out of stock will be billed and shipped when it becomes available. Back-orders can be cancelled. Pre-Season orders, and stocking orders will be shipped when the order is fulfilled completely, unless otherwise discussed.
TKI Reserves the Right To:
● TKI may attend powersport shows, race events, sanctioned events, off road events and more for the purpose of promoting products and applications. At these shows, our intent is to promote our dealers and products. In an effort to build excitement, we may offer show specials and or discounts to drive traffic.
● TKI will maintain an active e-commerce web site to provide customers a place to purchase and will maintain the manufacturer suggested retail price (MSRP) of products it manufactures. However, our goal will forever be to support dealers and drive traffic through your store.
● TKI reserves the right to refuse business or revoke dealer privileges at their discretion.
Minimum Advertised Price Policy (MAP):
TKI’s, Minimum Advertised Price Policy (known hereafter as MAP), is intended to protect and maintain TKI’s product standard through all distribution levels. This policy is put into place for our dealers to effectively sell and market the TKI line of products while maintaining brand value and margin. TKI enforces the MAP policy and believes in keeping our dealers held to the highest standard. This agreement states that all TKI dealers or resellers will maintain a maximum advertised discount level of 10% unless specifically discussed and approved for extenuating circumstances. This is a minimum advertised price of no greater than 10% below MSRP. This allows each dealer to be competitive and maintain a product standard. TKI monitors the MAP of our products, and TKI will enforce this policy.
Advertising includes, but is not limited to: promotional flyers, direct mail, printed ads, catalogs, billboards, radio, mail order material, radio, television, email (including email blasts and newsletters), website e-commerce, internet (including banner ads), social media and other promotional efforts where an advertised price is advertised for a TKI product. Auction sites such as E-Bay, Amazon or any other online platform and others like it, must also be in the compliance of our stated MAP policy. Please note solicitation of customers on social media through personal messenger and offering discounts below MAP pricing is a violation of our MAP Policy.
Failure Abide May Result In:
● Loss of Dealer Account status.
● Loss of Drop Ship privileges.
All TKI prices and products are subject to change without notice, although we will make every attempt to provide proper notice for any changes that directly affect products and pricing. Dealers must complete and return the pricing agreement. Dealers agree that they will never advertise TKI products for less than the Minimum Advertised Price.
I have read the above MAP policy and I agree to follow the TKI MAP pricing as described above.
I also acknowledge that TKI can, at its discretion, void/terminate the purchasing privileges, dealership, if any advertising violates TKI’s MAP agreement.